Legal
How we handle information, the terms the site is offered on, and how to get something fixed.
- Privacy policy
How Who Serves handles personal information under POPIA: office-holders' public records, submissions, email, coffee payments and site visits, and your rights.
- Terms of use
The terms on which Who Serves is provided: what the site is, acceptable use, reusing our open data, submissions, liability, disputes and governing law.
- Disclaimer
Important limits on Who Serves: not an official source, allegations are not findings, declared vs verified information, and no legal, financial or voting advice.
- Editorial standards
The code Who Serves follows: accuracy, sourcing, fairness, allegations vs findings, privacy, independence and corrections — modelled on the Press Code.
- Corrections, right of reply and complaints
How to get an error on Who Serves corrected, how office-holders can reply to a record, how urgent requests are handled, and how to escalate a complaint.
- PAIA manual
Who Serves' manual under section 51 of the Promotion of Access to Information Act: records we hold, how to request them, and how we process personal information.
- Cookie notice
Who Serves sets no cookies of its own and uses no advertising or tracking cookies. What our hosting provider and PayFast may set.
- Coffee terms
Terms for buying the Who Serves developers a coffee: a voluntary contribution through PayFast, not a tax-deductible donation, and never an influence on the record.
Last updated 28 September 2026. Questions: queries@whoservessa.com.